Contact information
1. Company Information
The website is owned and operated by JNS TRADERS LLC.
Company Name: JNS TRADERS LLC
Address: 11885 FICTION AVENUE, ORLANDO, FL 32832
Tax ID: 93-4655973
Phone:+1 8105256737
E-mail: info@jnstraders.com
Business Hours: Monday – Friday, 08:00 – 18:00 (Eastern Time)
Clients can contact us via email – we will respond within 24 business hours.
2. Contact Methods
For questions regarding orders, products, or after-sales service, please contact us via:
E-mail: info@jnstraders.com
Phone:+1 8105256737
We respond to inquiries received via email or phone within 24 business hours.
3. Online Support
On our website, clients can submit questions or comments using the online contact form.
Please provide accurate order numbers, names, and contact details to ensure timely and precise handling.
Our customer support team will respond within 24 business hours.
4. Scope of Customer Service
The customer service team provides the following services:
· Order consultation and tracking
· Product information and stock availability
· Assistance with returns and warranties
· Questions regarding payments and invoices
· Information on shipping and logistics
These services are provided to clients in the United States to support them throughout the purchasing process.
5. Feedback and Suggestions
Client feedback is recorded and monitored by the customer service team.
Clients can submit comments regarding products, services, or website experience via email or phone.
Feedback is used to maintain and organize support processes.